FAQ's

 Your questions answered

Below is a collection of the most frequently asked questions, all listed here for your convenience.

Where can I buy Revive® products?

You can purchase Revive® products from any of our stockists and good Independent merchants.

What are panel radiators?

These are standard radiators that now come complete with convector fins and are available in one panel plus convector, two panels plus convector and two panels and two convectors. If you have existing single panel or double panel radiators with no convectors then an ideal replacement is as follows.

Single panel – reduce the size by half and put in single panel convector radiator.

Double panel – replace the same size in a single panel convector, half the size with a double panel single convector.

What are convector radiators?

Convector radiators are new modern ones that use an extra bit of concertinaed metal sheet to increase the surface area so increasing the output.

What are column radiators?

Column radiators are tubular steel radiators that use a header and column tubes to form a really effective emitter of heat. They do hold more water but give a great heat up and cool down in a very pleasant manner, plus they look amazing and are available in a myriad of finishes.

What is a towel rail?

These are tubular radiators that function as a great way to heat and dry towels in bathrooms. They are available in white and chrome as standard but can easily be coloured to your specification to present a stunning colourful accessory in the bathroom. We also offer a traditional style that incorporates a column radiator and polished chrome rail for a great look.

What is the best replacement for my old radiator?

You can pretty much replace any radiator for a new modern one, you just need to measure the space and then work out what output you require and make sure you allow for the valves at between 35mm/45mm. Old fashioned radiators can now be replaced with more efficient ones and with the various orientations you can decide what is the best utilisation of space.

What are radiators made out of?

All radiators that we supply are made out of steel and finished in high quality paint. There are there a few different ways to make radiators and these include, towel bar, tubular and flat panel with convector.

Where is the best place for my radiator?

Here at Revive we always suggest that you measure the space first and the look at the options. The choice has increased immensely over the last few years. Please also consult our radiator calculator to gather information on the output that you require to heat the room.

How do I work out what size radiator I require?

The best way to work out a radiator size is to use our radiator calculator. It is also advisable to actually see what you can fit in and make a note that all radiators need valves and you should always allow between 35mm and 45mm for them. You also need to consider the pipework and solid and wood floors as this could hamper the installation.

How do I fit a panel radiator?

There are some great videos online now that show exactly how to fit a radiator. Panel radiators are attached to the wall with L – shaped brackets and then the radiator is lifted on and hung on its lugs that are attached to the back of the radiator. Technical diagrams are available here

How do I fit a towel rail?

Towel rails use four brackets that slide to suit the distance required from the wall. These are clamp style brackets that need to be evenly spaced on top and bottom bars of the radiator. Traditional towel rails use feet to stand and screwed top frame. Once again there are great videos online showing how to fit towel radiators and all technical diagrams are available.

How do I fit a column radiator?

Our Revive column radiators use a four or six bracket piece set that uses individual hook and hanger style. We have technical diagrams of our brackets here

Do Revive radiators come with brackets?

All of our radiators come with brackets within the packaging. The panel radiators have two as standard and three in the longer and bigger range. The towel rails come with four brackets that clamp on the rails offering a great secure fixing. The column radiators come with either a four or six piece set that are tried and tested for all types of walls. With all radiators it is best to use specific wall fixings depending on your type of wall. Upgrading from the ones supplied are necessary if the walls are not very good.

Where are the connections on radiators?

All Revive radiators have standard ½” BSP connections and require radiator valves. All radiators are supplied with vent and plug as standard. In most cases the vent and plug is factory fitted.

What is best practice for a column radiator?

Our column radiators have a unique patented baffle inside that allows the channelling of water from bottom to top. The radiators can be fitted either way around but the blank needs to be fitted on the top and the flow of water on the same side. The factory fitted vent needs to on the return and opposite to the flow. The blank is factory fitted and cannot be removed so there are three open connections and the blank needs to go on the top and denotes the heat in.

What valves and where do I fit the radiator valves?

You can fit any valves with a ½”BSP thread and either thermostatic or manual valves. The thermostatic valves always need to be fitted on the flow and the unique baffle fitted on column radiators needs to be on the top and the same side as the TRV. The return on a column radiator needs to be on the same side as the vent as the blank is factory fitted and cannot be removed. All of the connections for column radiators are on the side of the radiator. You will require angled valves if the pipework is from the floor and corner valves if from the wall.

What impact do column radiators have on my system?

Column radiators are tubular and hold a lot more water than traditional panel radiators. This is definitely not a downside as they create a really nice moderate heat up and cool down. The impact occurs when using a sealed or pressurised system as they require a expansion vessel to take up the volume increase as it expands with heat.

If you have insufficient expansion when the water heats up in a system you can experience problems. In a standard system or combination boiler there is only 8 litres or 80 litres of expansion so a secondary external vessel is required. We have a technical sheet listing all capacities of water content here

System boilers also only contain a 6m head pump so it is advisable to consider the purchase before installing a number of column radiators. There is also the impact of water volume so a larger pump may be required if there is lots of column radiators on the system.

What else may I need with column radiators?

Any system that uses radiators in effect needs a system bypass in order to allow for adequate return temperature. With the increase water capacity it a requirement to fit an automatic bypass valve to regulate water return temperature. All radiators need valves and thermostatic valves need to be fitted on the same side as the blank as a rule for Revive column radiators.

What else do I need with a towel rail?

With all towel rails you will require a pair of radiator valves and can use thermostatic or manual valves. All towel rails are supplied with fixings and vent and plug. The connections for ladder style towel rails are on the bottom so would require straight valves or corner valves if the pipework is coming from the wall. The traditional towel rails have the connections within the rail on the inside of the upward tubes. The valves required are angled for pipework from the floor and corner valves for pipework from the wall.

What are the unique features of Revive Column radiators?

All of Revive column radiators have a unique patented baffle inside the radiator that allows the flow of water to be directed correctly around the radiator to give an even heat up. The blank at the top of the radiator denotes the side of the baffle and the flow needs to be on the same side. It is imperative that the thermostatic valve always goes on the flow and is the same side as the blank. The Revive multicolumn radiators are also individually shrunk wrapped and then boxed, in a high quality cardboard. The shrink wrapping of the individual radiator protects the radiator during installation and can be left on until all decorating is finished.

Why are Revive Column radiators better than comparable products?

The Revive column radiators are produced by the leading European manufacturer and boxed and badged for Revive. This unique relationship allows Revive to offer the best quality radiator with a direct to the market ethos, stripping out marketing and brand costs. The Revive column radiators are uniquely different as we have tailored the radiator and components to give you the easiest solution for installation and replacement of existing radiators. They are made in Europe and imported directly into the UK and the sales are managed by Revive. Revive offers complete back up and warranty registration and unique colour options available through certified stockists.

What is the warranty on radiators?

The Revive radiator ranges are offered with varying warranty stipulations and length of time. Panel radiators have a ten year warranty and a complete cleaning and protecting of the system is required using Adey Chemicals as standard. It is also imperative to fit an Adey Magnaclean filter in order to trap metallic objects within the system that can damage the boiler and inhibit radiator performance. The multicolumn radiators have a five year warranty and need to be protected with Adey chemicals and Adey filter in order to validate the warranty. The ladder towel rails have a five year warranty and the traditional towel rails have a two year warranty due to differing components and manufacturing. All in cases it is generally recognised that all systems need to be thoroughly cleaned after installation and then fully protected with inhibitor and the system to cleaned and serviced yearly.

How should I protect my radiators?

All radiators are made out of steel and like any other metal it rusts if not protected. The only way to protect radiators from the corrosive elements found in central heating circuits is an inhibitor. In our opinion Adey Chemicals are the best and they offer a range of solutions to suit. Dosing the system correctly is very important and you should always assess the amount of water within the system and dose correctly. Most manufacturers’ inhibitor will dose 100 litres of water using a 1 litre or 500ml (concentrate) bottle of inhibitor. In some column radiator system the water volume can increase up to over 400 litres, so at least four bottles would be required. A magnetic boiler filter like the Adey Magnaclean filter should also be permanently installed to capture any debris within the system that could damage the boiler or block the radiators.

What should I do after installation?

Once all the radiators are installed it is really important to register the products through our website. This allows us to keep track of your radiators and secures your warranty. The warranty registration is only complete if the correct dose of inhibitor has been used and good practice followed.

Can I make any radiators electric or dual fuel?

The answer is yes but we do not support the elements and calculate how to electrify any of our radiators. All completely electric radiators should be done so following guidelines and to safe specifications that we are not able to comment on. The usage of dual fuel or combined central heating and electricity needs to be avoided as it reduces the life of the element. A radiator needs to be solely heated with one source at one time in order not to allow simultaneous heating which causes the burn out of elements.

Why do some radiators look much higher outputs?

The radiator outputs are regulated by European standards and reputable manufacturers and suppliers offer their outputs at Delta T50*C. Unfortunately some radiator manufacturers and resellers offer much higher outputs based on Delta T60* which is actually a much lower output. Please check the small print before buying misleading comparable products.

What should I do after the rads have been installed?

On completion of the installation the system should be properly flushed and filled in accordance with the British Standard Code of Practice for the Treatment of Water in Domestic Hot Water Central Heating Systems BS 7593. This will remove flux residues and installation debris, which might promote corrosion and damage within the system. If it is decided to apply a corrosion inhibitor to maximize the working life of the system, it should be applied in accordance with the manufacturers instructions and should be suitable for the particular metals within the system. Revive radiators suggest Fernox as it preferred chemical treatment manufacturer.